Over 70% of travel experiences are bought in the destination. How many of the activities going on in your area(s) can easily be sold to your guests? Are you making ancillary revenue from any of them?
We know how good your local knowledge is and you may have a great concierge service that you could in time develop your own marketplace with.
But your concierge is only human.
It takes 6-24 months to setup a big enough marketplace to be relevant and you'd require a full technical build including complex coding, e-commerce, synchronisation and supplier management.
If you outsource the work it could cost anywhere between €50,000 and €200,000 and then you still need to onboard suppliers. Once you have enough suppliers you still need to curate the content, make sure the companies are legitimate and the languages work for your website.
Most travel suppliers sell things on multiple channels, like Viator, Tripadvisor, GetYourGuide and other OTAs as well as directly on their own website. How do you ensure their products sold on your website are available in a few days notice?
Synchronisation with the back office is key. If you cannot synchronise the availability of a product directly with a providers booking service for their own website you will have problems with availability.
Quality control is vital. Services need curating for quality and payments need managing so that your guests are looked after. Your brand reputation depends on it.
Finally you need to safeguard against things like the pandemic. Can you provide a way that your guests will never be significantly out of pocket if their experience is cancelled?
Unlike existing solutions we have software as a service a hotel can use that embeds curated, realtime services on their own website.
This allows you to;