Can your agency offer more value to your guests?
How many of the activities going on in your destination(s) can easily be sold to your guests? Are you making ancillary revenue from any of them?
Why couldn't you build your own experiences offering?
We know how good your local knowledge is and you may have a great set of services that you could in time develop your own marketplace with.
But there is a lot more to it when you build it yourself
- It takes 6-24 months to setup a big enough marketplace to be relevant and you'd require a full technical build including complex coding, e-commerce, synchronisation and supplier management.
- If you outsource the work it could cost anywhere between €50,000 and €200,000 and then you still need to onboard suppliers.
- Once you have enough suppliers you still need to curate the content, make sure the companies are legitimate and the languages work for your website.
How do you ensure supplier services are available? and good quality?
Most travel suppliers sell things on multiple channels, like Viator, Tripadvisor, GetYourGuide and other OTAs as well as directly on their own website. How do you ensure their products sold on your website are available in a few days notice?
Synchronisation and curation
- Synchronisation with the back office is key. If you cannot synchronise the availability of a product directly with a providers booking service for their own website you will have problems with availability.
- Quality control is vital. Services need curating for quality and payments need managing so that your guests are looked after. Your brand reputation depends on it.
HAYO TRAVEL CASE
Hayo travel sell thousands of services across all the Indonesian provinces and is believed to be the biggest tour and activity OTA in the country. Toristy provide them with the whole technical platform so that they may concentrate on the partner network and sales.
- Save Time: With our platform, you’ll save time when you most need it, while serving your customers. Hayo don't need to manage the suppliers or the sales as we manage that for them.
- Grow: Hayo are using the Toristy capabilities to set up multiple marketplaces working with local hotel chains, rail companies and airlines to resell Indonesian services. It's not just the revenues they make from their own website but also their partner networks.
- Easy to edit: You’ll find it our platform is ideal for quick yet important changes. It’s also simple to use. We can change the widgets from our backend to modify look, feel and layouts in realtime. No need for coding or development work from the Hayo team.
